header_gif
VendorSpot Logo

Terms & Conditions

General Terms and Conditions of Use of the Marketplace for Buyers and Sellers

1. Introduction

Vendorpsot operates an e-commerce website and we are dedicated to protecting people and businesses from being scammed.

These general terms and conditions shall apply to buyers and sellers on the web-store and shall govern your use of the website.

  1. By using our website you accept these general terms and conditions in full.
  2. If you disagree with any of these general terms and conditions you are advised not use the website.

2. Registration and account

  • You can only register on our web-store if you are 18 years of age. By agreeing to these terms and conditions you acknowledge to us that you are at least 18 years of age. b. When you register on our website you will be asked to provide an email address/user ID and password which you agreed to.
  • Keep your password confidential;
  • Be responsible for any activity on your account on our website, you may be held liable for any failure to keep your confidential safe.
  • We may suspend or cancel your account and/or edit your account details at any time in our sole discretion and without notice or explanation providing that if we cancel any products or services you have paid for but not received and you have not breached these general terms and conditions we will refund you in respect of the same.
  • You may cancel your account on the website by contacting us

3. Terms and conditions of sale

You acknowledge and agree that:

  • the website provides a platform for sellers to sell and buyers to purchase products.
  • a contract for the sale and purchase of a product or products will come into force between the buyer and seller upon the buyer’s confirmation of purchase via the web-store.
  • The seller or reseller shall receive his or her payment after the customer confirms the delivery of the purchase items in a good condition.
  • the price for a product will be as stated in the relevant product listing;
  • the price for the product must include all taxes and comply with applicable laws in force from time to time;
  • the vendor agrees the platform deduct the stated commission which belongs to the platform on each products sold on the website.
  • delivery charges, insurance costs other ancillary costs and platform charges where applicable will only be payable by the buyer if this is clearly stated in the product listing.
  • products must be of satisfactory quality fit and safe for any purpose specified in and conform in all material respects to the product listing and any other description of the products supplied or made available by the seller to the buyer; and
  • in respect of physical products sold the seller warrants that the seller has good title to and is the sole legal and beneficial owner of the products and/or has the right to supply the products pursuant to this agreement and that the products are not subject to any third party rights or restrictions including in respect of third party intellectual property rights and/or any criminal insolvency or tax investigation or proceedings; and in respect of digital products the seller warrants that the seller has the right to supply the digital products to the buyer.

4. Returns and refunds

  • Returns of products by buyers and acceptance of returned products by sellers shall be managed by us in accordance with the returns page policy on the website as may be amended from time to time. Acceptance of returns shall be in our discretion subject to compliance with applicable laws of the territory. b. We may offer refunds in our discretion:
  • in respect of the product price;
  • local and/or international shipping fees (as stated on the refunds page); and
  • Returned products shall be accepted by vendors and refunds issued by Vendorspot acting for and on behalf of the seller.
  • Changes to our returns page or refunds page shall be effective in respect of all purchases made from the date of publication of the change on our website.

5. Payments

  • You must make payments due under these general terms and conditions in accordance with the Payments Information and Guidelines on the website.
  • a stated commission will deducted from all sales of vendors products on our website.

6. Reseller Commission

  • Commissions are earned and managed in accordance with the Vendorspot reseller Terms and Conditions as may be amended from time to time. Vendorspot reserves the right to cancel or withdraw commissions rewards for any reason in its discretion including if we suspect fraud or foul play.

7. Rules about your content

  • In these general terms and conditions your content means:
  • all materials (including without limitation text graphics images audio material video material audio-visual material scripts software and files) that you submit to us or our website for storage or publication processing by or onward transmission; and
  • all communications on the marketplace including product reviews feedback and comments.
  • Your content and the use of your content by us in accordance with these general terms and conditions must be accurate complete and truthful.
  • Your content must be appropriate civil and tasteful and accord with generally accepted standards of etiquette.
  • Your content must not be illegal or unlawful infringe any person's legal rights or be capable of giving rise to legal action against any person.
  • You must not link our website to any other website or web page.
  • Avoid using or submitting any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
  • You must not interfere with a transaction by
  • contacting another user to buy or sell an item listed on the marketplace outside of the marketplace; or
  • communicating with a user involved in an active or completed transaction to warn them away from a particular buyer seller or item; or
  • contacting another user with the intent to collect any payments.
  • We reserve the right to remove any of your content at our discretion for any reason whatsoever after periodically reviewing them.

8. Rights to use your content

  • You grant to us an irrevocable non-exclusive royalty-free license to use reproduce and distribute your content on our website and across our marketing channels. b. You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law. c. Without prejudice to our other rights under these general terms and conditions if you breach our rules on content in any way or if we reasonably suspect that you have breached our rules on content we may delete unpublished or edit any or all of your content.

9. Use of website

  • You may:
  • view pages from our website in a web browser;
  • download pages from our website for caching in a web browser;
  • use our marketplace services by means of a web browser subject to the other provisions of these general terms and conditions.
  • You may only use our website for your own personal and business purposes in respect of selling or purchasing products on the website.
  • Except as expressly permitted by these general terms and conditions you must not edit or otherwise modify any material on our website.
  • Unless you own or control the relevant rights in the material you must not republish material from our website.
  • We reserve the right to suspend or restrict access to our website. We may for example suspend access to the website during server maintenance or when we update the website.
  • You must not:
  • use our website in any way that is unethical unlawful illegal fraudulent or harmful or in connection with any unlawful illegal fraudulent or harmful purpose or activity;
  • hack or otherwise tamper with our website;
  • probe scan or test the vulnerability of our website without our permission;
  • impose an unreasonably large load on our website resources (including bandwidth storage capacity and processing capacity);
  • conduct any systematic or automated data collection activities on our website without our express written consent;

10. Copyright and trademarks

  • All the copyright and other intellectual property rights in our website and the material on our website are reserved.

11. Data privacy

  • Buyers agree to processing of their personal data in accordance with the terms of Vendorspot privacy.
  • Vendors shall be directly responsible to buyers for any misuse of their personal data and we shall bear no liability to buyers in respect of any misuse by sellers of their personal data.

12. Due rights and diligence

  • We operate an anti-fraud and anti-money laundering platform and reserve the right to perform due diligence checks on all users of the website.
  • You agree to provide to us all such information documentation and access to your business premises as we may require

13. Our website role

You acknowledge that:
  • Vendorspot operates a secured platform for vendors to sell directly using our website service and for users to buy.
  • the relevant seller of the product shall at all times remain exclusively liable for the products they sell on our website.
  • in the event that there is an issue arising from the purchase of a product on the website the buyer should seek resolution from the relevant seller of the product by following the process set out in VENDORSPOT’S DISPUTE RESOLUTION POLICY
  • We reserve the right to discontinue or alter any or all of our web-store services without notice or explanation; and you will not be entitled to any compensation or other payment upon the discontinuance.
  • If we discontinue or alter any or all of our marketplace in circumstances not relating to force major, we will provide prior notice to the buyers and sellers of not less than fifteen (15) days with clear guidance on the way forward for the pending transactions.
  • We do not guarantee any commercial results concerning the use of the marketplace.

14. Indemnification

  • You hereby indemnify us and undertake to keep us indemnified against:
  • any and all losses damages costs liabilities and expenses (including without limitation legal expenses and any amounts paid by us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our Vendorspot or any breach by you of any provision of these general terms and conditions or the Vendorspot codes policies or guidelines; and
  • any VAT liability or other tax liability that we may incur in relation to any sale supply or purchase made through our website where that liability arises out of your failure to pay withhold declare or register to pay any VAT or other tax properly due in any jurisdiction.

15. Breaches of these general terms and conditions

  • If we permit the registration of an account on our marketplace it will remain open indefinitely subject to these general terms and conditions. b. If you breach these general terms and conditions or if we reasonably suspect that you have breached these general terms and conditions or any codes policies or guidelines of Vendorspot in any way we may:
  • temporarily suspend your access to our website;
  • permanently prohibit you from accessing our website;
  • block computers using your IP address from accessing our website;
  • suspend or delete your account on our website; and/or
  • commence legal action against you whether for breach of contract or otherwise.
  • Where we suspend prohibit or block your access to our website or a part of our marketplace you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

16. Entire agreement

  • These general terms and conditions (and in respect of vendors the seller terms and conditions) shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our marketplace.

17. Hierarchy

  • Should these general terms and conditions the Vendor terms and conditions and the Vendorspot codes policies and guidelines be in conflict these terms and conditions shall prevail in the order here stated.

18. Variation

  • We may revise these general terms and conditions the seller terms and conditions and the Vendorspot codes policies and guidelines from time to time. 20.2. The revised general terms and conditions shall apply from the date of publication on the marketplace.

19. No waiver

  • No waiver of any breach of any provision of these general terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of these general terms and conditions.

20. Third party rights

  • A contract under these general terms and conditions is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party. a.i. The exercise of the parties' rights under a contract under these general terms and conditions is not subject to the consent of any third party.

21. Law and jurisdiction

  • These general terms and conditions shall be governed by and construed in accordance with the laws of the territory.
  • Any disputes relating to these general terms and conditions shall be subject to the exclusive jurisdiction of the courts of the territory.

22. Our company details and notices

  • You can contact us by using the contact details listed in Appendix 1. a.i. You may contact vendors from the website for after-sales queries including any disputes by requesting their contact details from us accordance with the DISPUTE RESOLUTION POLICY pursuant to which shall be obliged to ensure that the seller is clearly identifiable. b.ii. You consent to receive notices electronically from us. We may provide all communications and information related to your use of the website in electronic format either by posting to our website or by email to the email address on your account. All such communications will be deemed to be notices in writing and received by and properly given to you.